Comments on: Globelines, PLDT and Bayantel’s Landline +DSL

By: Louie

Louie — Sun, 01 Apr 2007 21:08:47 +0000

dragon, cable or telecom companies have this what is called joint pole agreement (jpa) wherein the cable companies pay meralco 100 plus pesos (not sure of the current price) per pole per year for the right to attach its cable to the meralco pole. There are instances that the cable company will need to put a new pole beside an existing meralco pole due to some technical requirements i.e. riser cables.

By: dragon

dragon — Sun, 01 Apr 2007 14:02:07 +0000

no problem sir. your pole and cable scenario may not be true also, as I understand these cable (t.v. telco internet) companies rent the cable position in meralco posts. or something to that effect. Imagine the old meralco posts, carrying 1.pldt 2.meralco lines 3.bayantel 4.globe 5.skyt.v. 6.destiny t.v. 7.home cable 8.plus whatever. This heavy strain on termite infested old wooden posts caused massive road blockages here when super typhoon Milenyo struck late last year. These were soon replaced with concrete posts.

By: Louie

Louie — Sun, 01 Apr 2007 11:00:58 +0000

dragon/EEE, sorry my error. You are both right, Globelines is now nationwide as of last year. I just got a confirmation from a friend in Globelines who is in the top engineering management. I missed that news about Globelines being nationwide. I have been away from our country too long. Incidentally I was part of the outside plant engineering group (AT&T, then to Lucent Tech. then to Bechtel Telecom) who did the initial cable distribution plans for the Globelines. I was also assigned in Cebu to do the fundamental plans for the Islacom telecom roll-out. From what I remember then the gov’t. distributed the service areas to different telecom companies. No telecom company is allowed to encroach in each respective area. The gov’t. changed that rule I assume. Don’t be surprised if you see 3 or more concrete poles in some street corners installed on that same spot. One pole for each telecom company. My apologies again.

By: dragon

dragon — Fri, 30 Mar 2007 23:01:39 +0000

kevins, having heard that, so what else is new. its the same case with pldt. and when trouble strikes, you also cant reach the bayantel hotline. Bayantel also won’t give you a refund if you don’t log the trouble by the book. It’s SOP, hence, these things are subject for scrutinized audit so they have to play by the book.

By: dragon

dragon — Fri, 30 Mar 2007 22:59:20 +0000

correction. EEE and I were witness that Globelines, indeed, laid their cables in Q.C. Back in Nov 2006, and that they were already soliciting for customers in this area. Yet somehow, they haven’t coordinated the availability with their csreprs

By: kevins

kevins — Fri, 30 Mar 2007 16:10:20 +0000

GlobeQuest? Geez!! Just try calling their helpline 171/173. Its always busy, and if by a miracle you get the answering machine, you get to fall asleep waiting for the CSR to answer your call! Our phone line and modem got busted by lightning so we didnt have DSL service for 2 weeks. We requested a refund ( we have the trader account and its P2,000 a month). Globe wouldnt give us a refund because… we didnt file a complaint through 171/173…. hay naku.. hmmm

By: Louie

Louie — Fri, 30 Mar 2007 08:14:56 +0000

Hi, The reason why there are no Globelines in Quezon City is that the area is not part of the service area covered by Globe. During the mid 1990s, to break the monopoly of the PLDT in the telecom industry and to increase the telephone density in the Phil. the government passed the law on the telecom deregulation. Globe will only provide telephone service in what the customer rep mentioned to you. Quezon City is the responsibility of Bayantel. Other telecom carriers are PT&T, ETPI, Islacom (which was later acquired by Globe), and Digitel.
Louie